Welcome to Taxclan.

By accessing or using our website, mobile applications, or services (“Platform”), you agree to these Terms & Conditions (“Terms”). Please read them carefully.

Definition’s

• “We”, “Us”, “Company”, “Taxclan” – refers to Taxclan and its parent brand Trelit Group.
• “User”, “You” – any individual or business using our website or services.
• “Services” – Tax filing, GST, Accounting, Registrations, Compliance, Advisory, and other related services offered by Taxclan

2. Acceptance of Terms

• By accessing our platform or purchasing any service, you agree to be bound by these Terms, our Privacy Policy, Refund Policy, and all applicable laws.
• If you do not agree, please do not use our Platform.

3. Eligibility

• You must be At least 18 years old, and legally capable of entering into a binding contract.
• Businesses using the platform confirm that the person acting on their behalf has proper authorization.

4. Scope of Services

• Taxclan provides Income Tax Filing, GST registration & returns, Accounting & bookkeeping, Company/LLP Registrations, Compliance management, Licenses & certifications, Advisory and support

Note: 

• Taxclan may act as an intermediary between users and government portals.
• We do not represent any government authority.

5. User Responsibilities

• You agree to provide
  • accurate and complete information
  • Upload valid documents
  • Respond promptly to queries
  • Maintain confidentiality of your login credentials
  • Ensure timely payments
• Taxclan is not responsible for delays or penalties caused due to incorrect, incomplete, or late submission of information by the user.

6. Service Timelines

• All timelines mentioned on the platform are estimates, dependent on:
  • Government processing times
  • Document completeness
  • User responsiveness
• No timeline is guaranteed unless explicitly mentioned in writing.

7. Payments & Invoices

• Advance payment
  • All services require 50% advance payment must be done at time of placing the order or before the initiation of the project as agreed
  • The remaining 50% balance must be paid within 7–10 days from the date of service completion or delivery of output/documents, whichever is earlier.
  • No final reports, certificates, acknowledgements, login credentials, or filings will be handed over until full payment is received.

• Service Commencement
  • Work begins only after successful receipt of the 50% advance payment.
  • Delay in advance payment will delay service timelines.

• Accepted Payment Methods
  • UPI, Net Banking, Credit / Debit Cards, Wallets
  • Payment Gateway Charges may apply.

• Pricing & Taxes
  • All service prices are exclusive of taxes.
  • GST and other statutory levies will be added to the invoice (if applicable)

• Late Payment
  • If the balance payment is not made within 10 days of service completion:
    • Service output may be put on hold
    • Late fees may be charged
    • Taxclan reserves the right to suspend access to the service
    • Work for future projects may be paused until dues are cleared

• EMI/Instalment Plans (If Applicable)
  • If instalment plans are provided for select packages:
    • Defaulting EMI payments may pause service delivery
    • No refunds will be issued for partially used months

8. No Professional Liability

• Our team provides support based on information shared by the user.

• Taxclan is not liable for:
  • Penalties imposed by authorities
  • Rejection due to incorrect information
  • Losses caused by user negligence or non-disclosure

9. Intellectual Property

• All content, logos, graphics, and platform material belong to Taxclan and may not be copied, modified, or redistributed without permission.

10. Third-Party Services

• We may use: Government portals, Payment gateways, Verification services, Partner professionals
• Taxclan is not responsible for outages, errors, or delays caused by third-party systems.

11. Communication Consent

• You consent to receive e-Mails, WhatsApp notifications, SMS alerts, Phone calls related to your services, updates, invoices, and support.

12. Limitation of Liability

• To the maximum extent permitted by law, Taxclan is not liable for:
  • Loss of data
  • Business losses
  • Indirect or consequential damages
  • Errors caused by external systems
• Our total liability is limited to the amount paid for the specific service.

13. Termination

• Taxclan may suspend or terminate access if you:
  • Violate these Terms
  • Provide false information
  • Engage in fraudulent or abusive activities
• Users may stop using the platform anytime.

14. Governing Law

• These Terms are governed by the laws of India, and disputes will be subject to the jurisdiction of courts in [Your City/State].